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Becoming a Facilitator

As well as expert facilitation of groups & teams,  LeaderShape develops leaders to become competent facilitators. 

The benefits for leaders to learn to facilitate effectively, are:

  • Provides an opportunity to move away from a commanding / pace-setting style
  • Enables them to obtain objective input from people at all levels in the organisation
  • Uses all the knowledge available in the organisation
  • Provides for presenting views as questions rather than answers and thus opening up the debate
  • Develops buy-in and ownership to decisions

Facilitation is the process management of more than one person to maximise the value of the participants. This can involve:

  • Coaching (provides personal development drawn from the knowledge and experience of the individuals in the room)
  • Consensus building
  • Knowledge transfer and sharing (from an expert or from within and across the group / team)
  • Decision making
  • Action learning (learning through discussing and developing solutions for real live participant issues).

Some of the key characteristics of an excellent facilitator:

  • Takes responsibility for the process, not the content
  • Ensures there is clarity of objectives and that focus on these is retained
  • Establishes a non-threatening environment that encourages engagement
  • Makes sure everyone has an equal opportunity to participate
  • Asks open questions rather than providing answers, and probes responses where necessary
  • Is tolerant of ambiguity, curious and open to learn
  • Spots and draws attention to differences of opinion
  • Even when transferring knowledge, limit the time spent on “telling” and maximises the time “discussing”
  • Makes sure individuals are stretched to develop their own opinions and ideas
  • Ensures each participant has take-aways and actions and they are communicated and committed to everyone in the room.


Why not call us on +44 (0)330 323 0275 to find out how we can unblock your teams and propel them to greater organisational success?







Do you understand the difference between these disciplines?  Answer our questionnaire and with your score you get a free report explaining all!